Bell Service Outage in Oshawa, Ontario: What You Need to Know
Bell recently experienced a service outage in Oshawa, Ontario, caused by a third-party construction company. Here are the key details of what happened:
– On Monday, May 6th, a significant disruption occurred in southern Oshawa due to a fibre cut caused by the construction company.
– The incident affected approximately 4,000 to 5,000 customers, damaging both fiber and copper lines.
– Services impacted included internet, telephone, IPTV, and mobile connectivity in southern Oshawa.
– Bell has made substantial progress in restoring services, with all cell towers now back online for roughly 3,000 customers.
– Efforts are ongoing to restore service to the remaining 700 fibre customers and approximately 1,700 copper service customers gradually by the end of Monday, May 13.
Despite Bell’s preventive measures to mark underground cables for construction teams, the incident still occurred. The repair process involves reconnecting 3,600 individual fibres and reconstructing cable ducts underground.
Bell’s teams have been working tirelessly around the clock since the incident to bring back services swiftly and safely. The company continues to update affected customers and aims to complete the restoration without further delays.
We understand the inconvenience this outage may have caused and appreciate your patience as we work diligently to resolve the issue. Stay tuned for further updates as we work towards fully restoring all services in Oshawa. Thank you for choosing Bell for your telecommunications needs.
