If all of your text messages appear in green bubbles instead of blue, that means iMessage isn\u2019t working on your iPhone. Thankfully, there are several fixes you can try that will have you back iMessaging your friends and family in no time. In this article, we’ll walk you through a litany of potential fixes, including but not limited to:\u00a0<\/p>\n
Determine whose iMessage is the problem\u00a0<\/p>\n
Before you can start troubleshooting your iPhone\u2019s iMessage, you\u2019ll first want to determine if it\u2019s your iMessage that is broken or someone else\u2019s. A quick way to do this is to try to send an iMessage to several contacts that you know have an iPhone. If iMessage isn\u2019t working with just one of your contacts, then it\u2019s likely an issue with their iMessage. Conversely, if it isn\u2019t working with all of your messages, it\u2019s more likely a problem on your end.<\/p>\n
Check to see that iMessage is running\u00a0<\/p>\n
If you’re iMessage isn’t working it might be that iMessage isn’t running at all. There could be a problem with the iMessage server. You can check the status of iMessage (and other Apple services) at Apple’s support page. If you see that iMessage is down, your only real recourse is to wait for Apple to address the issue. Fortunately, you should still be able to text your friends and family via standard SMS.<\/p>\n
Turn off iMessage and reboot your phone\u00a0<\/p>\n
Turning off iMessage takes just a simple flick of a switch. Rebooting iMessage is a great first step to take when fixing your iMessage. Here’s how to do it:<\/p>\n
Tap Settings
\nSelect Messages
\nToggle off iMessage.
\nTurn your iPhone off
\nTurn your device back on
\nReturn to Settings
\nClick Messages
\nToggle on iMessage
\nThis iMessage fix takes only a few minutes and tends to be fairly successful.<\/p>\n
Ensure iMessage is set up\u00a0<\/p>\n
Sometimes the fix is as simple as making sure iMessage is set up correctly. Here\u2019s how to check:<\/p>\n
Tap Settings
\nSelect Messages
\nTap Send & Receive
\nYou will see a list of email addresses and phone numbers that can send and receive iMessages on your iPhone.\u00a0
\nUnder the heading, \u201cStart New Conversations From,\u201d make sure to select your phone number to activate iMessage for your number. If this doesn\u2019t work, don\u2019t worry\u2014there are more fixes you can try.<\/p>\n
Sign out of Apple ID then sign back in\u00a0<\/p>\n
The “Send & Receive” option is just below the iMessage lever. In order to sign out of and sign back into your Apple ID account, take the following steps:<\/p>\n
Tap Settings
\nSelect Messages
\nSelect Send & Receive
\nSelect your Apple ID
\nChoose Sign Out
\nGo back to Settings
\nTap on Sign in to your [device]
\nUse your Apple ID and password to sign in
\nOnce you\u2019re signed back in, try sending an iMessage to another Apple user. If the message comes up blue, then iMessage is working again.<\/p>\n
Check your Wi-Fi & cellular connection\u00a0<\/p>\n
In order to use iMessage, your Apple device needs to be connected to cellular data or WiFi. To check your WiFi connection, go to your Settings. From there, you\u2019ll want to follow these steps:<\/p>\n
Click WiFi and make sure it is turned on.
\nCheck that you’re connected to the appropriate WiFi network.
\nYou can also check the strength of the signal by seeing how many bars you have. If your signal is weak, your iMessages may not work.
\nIf you are somewhere where WiFi is not available, you\u2019ll need to make sure your cellular data is turned on. Follow these steps:<\/p>\n
Tap Settings
\nClick Cellular
\nMake sure cellular data is turned on<\/p>\n
Update your iOS software\u00a0<\/p>\n
Your iMessage may not be working because you haven\u2019t updated your iOS. In order to check if your iOS is updated, go to your Settings, then click General then Software Update. If your iPhone or iPad is up to date, you will see a message that says this. Otherwise, you can take this time to follow the steps and update your software.<\/p>\n
Reset your network settings\u00a0<\/p>\n
If your iMessage still isn’t functioning, you can try resetting your iPhone\u2019s network settings back to factory default. Be forewarned: resetting your network settings will erase all saved WiFi networks from your iPhone, so make sure you have your WiFi password(s) saved somewhere.\u00a0 The iPhone will walk you through the steps to resetting its network settings. To try this, go to your Settings then follow these steps:<\/p>\n
Tap General.
\nScroll down and select Transfer or Reset iPhone.
\nSelect Reset Network Settings.<\/p>\n
If you\u2019ve tried all of these troubleshooting tips and your iMessage is still not working, you may want to try contacting Apple Support for help. You can do so by phone, or you can download the Apple Support app and use it to talk to an expert or make a reservation with the Genius Bar.<\/p>\n","protected":false},"excerpt":{"rendered":"
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