{"id":224788470,"date":"2024-07-25T22:05:24","date_gmt":"2024-07-26T02:05:24","guid":{"rendered":"https:\/\/phonescanada.com\/?p=224788470"},"modified":"2024-07-26T02:53:36","modified_gmt":"2024-07-26T06:53:36","slug":"sonos-ceo-addresses-app-challenges-reveals-solutions-ahead-phones-canada-updates","status":"publish","type":"post","link":"https:\/\/phonescanada.com\/ar\/sonos-ceo-addresses-app-challenges-reveals-solutions-ahead-phones-canada-updates\/","title":{"rendered":"Sonos CEO Addresses App Challenges, Reveals Solutions Ahead \u2022 Phones Canada Updates"},"content":{"rendered":"<p>At Phones Canada, we value transparency and customer satisfaction above all else. That\u2019s why we want to address the recent issues with the revamped Sonos app. Sonos CEO Patrick Spence has personally apologized for the problems users have been experiencing since the app\u2019s launch in May.<\/p>\n<p>We understand the frustration this may have caused, and we want to assure you that fixing these issues is our top priority. We are committed to enhancing user experience and driving future innovation with this new app.<\/p>\n<p>Since May 7, Sonos has been diligently working on bi-weekly software updates to address bugs and add new features. While these updates have improved the experience for many users, there is still work to be done. The upcoming software updates from July through October will focus on:<\/p>\n<p>\u2013 Improving stability when adding new products<br \/>\n\u2013 Implementing Music Library configuration, browse, search, and play<br \/>\n\u2013 Enhancing volume responsiveness<br \/>\n\u2013 User interface improvements based on feedback<br \/>\n\u2013 Overall system stability and error handling<br \/>\n\u2013 Improving alarm consistency and reliability<br \/>\n\u2013 Restoring edit mode for playlists and the queue<br \/>\n\u2013 Enhancing functionality in settings<\/p>\n<p>We will continue our bi-weekly release schedule, providing detailed notes with each update. We appreciate your patience during this process and are committed to regaining your trust. If you have any feedback or issues with the app, please feel free to email CEO Patrick Spence at ceo@sonos.com.<\/p>\n<p>We want to hear from you! How has your experience been with the new Sonos app? What are the remaining issues you\u2019re dealing with? Let us know so we can continue working towards a better user experience together.<\/p>","protected":false},"excerpt":{"rendered":"<p>At Phones Canada, we value transparency and customer satisfaction above all else. That&#8217;s why we want to address the recent issues with the revamped Sonos app. Sonos CEO Patrick Spence has personally apologized for the problems users have been experiencing since the app&#8217;s launch in May. We understand the frustration this may have caused, and [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":224788471,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":255,"footnotes":""},"categories":[255],"tags":[],"class_list":["post-224788470","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-apple-tips-news"],"_links":{"self":[{"href":"https:\/\/phonescanada.com\/ar\/wp-json\/wp\/v2\/posts\/224788470","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phonescanada.com\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/phonescanada.com\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/ar\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/ar\/wp-json\/wp\/v2\/comments?post=224788470"}],"version-history":[{"count":0,"href":"https:\/\/phonescanada.com\/ar\/wp-json\/wp\/v2\/posts\/224788470\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/ar\/wp-json\/wp\/v2\/media\/224788471"}],"wp:attachment":[{"href":"https:\/\/phonescanada.com\/ar\/wp-json\/wp\/v2\/media?parent=224788470"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/phonescanada.com\/ar\/wp-json\/wp\/v2\/categories?post=224788470"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/phonescanada.com\/ar\/wp-json\/wp\/v2\/tags?post=224788470"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}