OnePlus is stepping up its customer service game by introducing a free screen upgrade program for select models in India. This initiative showcases the company’s dedication to ensuring customer satisfaction and addressing potential hardware issues related to the screen.

The program, initially discovered by an observant user, covers popular models such as the OnePlus 8 Pro, OnePlus 8T, OnePlus 9, and OnePlus 9R. Owners of these devices who are part of OnePlus’s Red Cable Club loyalty program can take advantage of this service if their phones are free from any damage or unauthorized repairs.

Here are some key points about the free screen upgrade program:

– Eligible models include the OnePlus 8 Pro, OnePlus 8T, OnePlus 9, and OnePlus 9R.
– Users must be part of the Red Cable Club loyalty program to qualify.
– The upgrade includes a new and improved display panel with enhanced performance and durability.
– Users will also receive a complimentary deep cleaning service for their device.
– The company has collaborated with suppliers to develop new screen technology for older devices.

OnePlus users in India can visit service centers for a diagnostic test to determine their device’s eligibility for the upgrade. It’s important to note that devices with human-caused damages like drops or liquid intrusion are not eligible for this free service.

While the program is currently limited to India with a focus on the OnePlus 8 Pro model, there is hope that similar benefits will be extended to other regions like the United States in the future. This news will be welcomed by OnePlus users worldwide who value quality service and support.