Smartphone owners beware! According to Allstate Protection Plans, a whopping 78 million Americans damaged their phones in 2023. The cost of repairing smartphone screens is on the rise, with Americans spending $8.3 billion on screen repairs last year alone. Since the introduction of the first smartphone in the U.S., Americans have spent a staggering $149 billion on repairing their beloved devices.
But there’s some good news too! Fewer Americans damaged their smartphones in 2023 compared to the previous year. Allstate’s Mobile Mythconceptions study revealed that smartphone users are becoming more careful with their devices. In 2023, 78 million Americans reported damaging their smartphones, a decrease from the 87 million in 2020.
Key findings from the study include:
– 31 out of every 100 American smartphone owners damaged their phones in the past year.
– Top issues reported by smartphone owners included damaged screens, Wi-Fi or connectivity issues, touchscreen problems, damaged charging ports, water damage, and more.
– More Americans are now concerned about environmental impact when repairing or replacing devices.
When it comes to dealing with damaged phones:
– 38% of Americans replace their broken phones, while 32% continue using them despite the damage.
– The average cost to repair a smartphone is $302, but many Americans believe it will cost them $150 or less.
– Some users hold onto damaged phones due to high repair costs or waiting for an update to replace them.
What do Americans do with damaged smartphones?
– 40% use them as backups, while others trade them in for new phones or recycle them.
– There is growing interest in purchasing refurbished phones for environmental reasons.
Allstate’s survey involved 1,500 American smartphone owners in May 2023 and another 1,004 in December 2023. Remember to handle your phone with care!