There are indications that T-Mobile may be planning a “moderate” price increase for its legacy postpaid plans in the near future. According to The Mobile Report, this news could be confirmed within the next 24 to 48 hours. It seems like T-Mobile is preparing for an influx of customer inquiries and potential backlash regarding this […]

Recent reports suggest that T-Mobile has been retraining its customer service staff to focus on customer retention, indicating they expect some pushback from subscribers. Additionally, stores have been instructed to increase staffing levels and have a senior manager present for at least eight hours each day until the end of the week.

Last week, T-Mobile’s executive vice president hinted at a possible price hike during a conference, further fueling speculation. Legacy plan subscribers may have some protection if prices do rise – they could choose to leave T-Mobile, with the carrier covering their final bill. However, they would need to find a new wireless provider.

As we wait for an official announcement from T-Mobile in the coming days, stay tuned to Phones Canada for updates on this developing situation.