Pourquoi les photos supprimées reviennent sans cesse sur iOS 17.5 : explication d'Apple • Phones Canada Blog

Apple recently released iOS 17.5.1 to address an issue where previously deleted photos were reappearing on devices after updating to iOS 17.5. The company identified the problem as “database corruption” in its release notes and has now provided further clarification.

Here are some key points to note about this issue:
– iCloud Photos was not the cause of old photos resurfacing; it was due to corrupt database entries on the device itself.
– Photos that were not fully deleted were not synced with iCloud Photos and remained on the device.
– Apple confirmed that after fully erasing a device through settings, all files and content are permanently deleted, ensuring no reoccurrence of old photos.
– The issue was rare and affected only a small number of users and photos, according to Apple.

It is important to follow these steps for complete deletion:
1. Go to Settings > General > Transfer or Reset > Erase All Content and Settings.
2. Manually delete any reappeared photos from the Photos app and move them to the “Recently Deleted” album for 30 days before permanently deleting them.

Remember, Apple does not access users’ photos or videos, providing reassurance that problematic photos were not stored in iCloud and will not reappear on properly erased devices.

If you have experienced this issue, make sure to check your device for any unwanted photos that may have resurfaced. Stay updated with the latest software updates from Apple to ensure a smooth user experience without any unexpected surprises.

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