LG Electronics Canada recently announced the rebranding of its customer support arm to \u2018LG CareQ,\u2019 in a move aimed at enhancing service and support capabilities in the ever-evolving tech landscape while staying true to the company\u2019s \u201cLife\u2019s Good\u201d promise.<\/p>\n
According to Brian Yu, Head of Customer Value Innovation at LG Electronics Canada, the rebranding to LG CareQ embodies everything the company does to support and care for its customers after they make a purchase, seamlessly tying into their innovation ecosystem. This new branding aligns with the established use of the letter \u2018Q\u2019 in the LG ThinQ ecosystem, representing values such as Quality Service, understanding complex Questions, and working with a Qualified team.<\/p>\n
As part of this rebranding initiative, LG CareQ aims to provide a personalized experience and new identity within LG\u2019s customer support. Customers can look forward to seeing a fresh logo across digital interfaces and on shirts worn by LG Direct Technicians. Additionally, a new set of principles has been created for the LG CareQ team.<\/p>\n
Despite the rebranding, customers can still expect seamless access to after-purchase services, Out-of-Warranty Program support, and single-visit repairs through the authorized service provider network. The rebranding signifies a commitment to offering top-notch customer support while maintaining the brand\u2019s core values.<\/p>\n
The transition from \u2018LG Canada Support\u2019 to \u2018LG CareQ\u2019 reflects LG Electronics Canada\u2019s dedication to evolving its customer support services while staying true to its promise of providing exceptional service and care for its customers. This move reinforces their position as a leader in delivering innovative solutions that enhance customer experiences in an ever-changing technological landscape.<\/p>","protected":false},"excerpt":{"rendered":"
LG Electronics Canada recently announced the rebranding of its customer support arm to ‘LG CareQ,’ in a move aimed at enhancing service and support capabilities in the ever-evolving tech landscape while staying true to the company’s “Life’s Good” promise. According to Brian Yu, Head of Customer Value Innovation at LG Electronics Canada, the rebranding to […]<\/p>\n","protected":false},"author":9,"featured_media":224689610,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":255,"footnotes":""},"categories":[255],"tags":[],"class_list":["post-224689609","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-apple-tips-news"],"_links":{"self":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/posts\/224689609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/comments?post=224689609"}],"version-history":[{"count":0,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/posts\/224689609\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/media\/224689610"}],"wp:attachment":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/media?parent=224689609"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/categories?post=224689609"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/tags?post=224689609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}