Over the weekend, an AT&T subscriber shared on social media that she received a $52.50 refund due to the recent nationwide outage that impacted AT&T users. If you were affected by this outage, don\u2019t hesitate to reach out to AT&T for potential billing credits as well.<\/p>\n
AT&T acknowledged that the outage was caused by an incorrect process during network expansion, not a cyberattack. The company is committed to assessing and improving its service to ensure customers receive the quality they deserve.<\/p>\n
As reported by Reuters, AT&T will provide billing credits to impacted or potentially impacted consumers. With 5G coverage reaching 290 million Americans, many users experienced a 10-hour service disruption without being able to make calls or send texts.<\/p>\n
In response to the outage, AT&T announced that affected customers will receive credit equivalent to a full day of wireless service. A company spokesperson expressed regret for the inconvenience caused and assured steps are being taken to prevent such incidents in the future.<\/p>\n
Government agencies like the FCC and CISA are investigating the outage, although AT&T has clarified that it was not due to a cyber attack. This incident mirrors a similar outage experienced by T-Mobile in 2020, resulting in regulatory settlements and scrutiny.<\/p>\n
During last week\u2019s outage, calls from T-Mobile and Verizon customers to AT&T subscribers failed to connect, leading some users to mistakenly believe their own networks were down. Rest assured that steps are being taken by AT&T to prevent such disruptions moving forward.<\/p>","protected":false},"excerpt":{"rendered":"
Over the weekend, an AT&T subscriber shared on social media that she received a $52.50 refund due to the recent nationwide outage that impacted AT&T users. If you were affected by this outage, don’t hesitate to reach out to AT&T for potential billing credits as well. AT&T acknowledged that the outage was caused by an […]<\/p>\n","protected":false},"author":9,"featured_media":224693409,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":255,"footnotes":""},"categories":[255],"tags":[],"class_list":["post-224693408","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-apple-tips-news"],"_links":{"self":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/posts\/224693408","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/comments?post=224693408"}],"version-history":[{"count":0,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/posts\/224693408\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/media\/224693409"}],"wp:attachment":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/media?parent=224693408"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/categories?post=224693408"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/tags?post=224693408"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}