{"id":224777288,"date":"2024-06-20T05:40:22","date_gmt":"2024-06-20T09:40:22","guid":{"rendered":"https:\/\/phonescanada.com\/?p=224777288"},"modified":"2024-06-21T01:56:48","modified_gmt":"2024-06-21T05:56:48","slug":"sonos-customer-frustration-how-to-avoid-common-telecom-woes-in-canada","status":"publish","type":"post","link":"https:\/\/phonescanada.com\/fr\/sonos-customer-frustration-how-to-avoid-common-telecom-woes-in-canada\/","title":{"rendered":"Frustration des clients de Sonos\u00a0: comment \u00e9viter les probl\u00e8mes de t\u00e9l\u00e9communications courants au Canada"},"content":{"rendered":"<p>Sonos, une soci\u00e9t\u00e9 audio populaire, a r\u00e9cemment suscit\u00e9 la controverse parmi ses clients pour la deuxi\u00e8me fois en moins de deux mois. \u00c0 la suite de la pr\u00e9c\u00e9dente d\u00e9b\u00e2cle de \u00ab l\u2019application repens\u00e9e \u00bb, Sonos a apport\u00e9 des modifications \u00e0 sa politique de confidentialit\u00e9 qui ont laiss\u00e9 de nombreux clients mal \u00e0 l\u2019aise.<\/p>\n<p>La politique de confidentialit\u00e9 mise \u00e0 jour ne comprend plus une ligne cruciale garantissant aux clients que leurs informations personnelles ne seraient pas vendues. Ce changement s&#039;applique sp\u00e9cifiquement \u00e0 la politique am\u00e9ricaine, ce qui signifie que les clients d&#039;autres pays peuvent toujours b\u00e9n\u00e9ficier d&#039;un certain niveau de protection pour leurs donn\u00e9es personnelles.<\/p>\n<p>La suppression de cette ligne rassurante a \u00e9t\u00e9 d\u00e9couverte par le technicien de r\u00e9paration et d\u00e9fenseur de la vie priv\u00e9e des consommateurs, Louis Rossmann. Cela a soulev\u00e9 des inqui\u00e9tudes quant aux intentions de Sonos concernant les donn\u00e9es des clients et la confidentialit\u00e9.<\/p>\n<p>Fait int\u00e9ressant, cette modification jette un nouvel \u00e9clairage sur la r\u00e9cente refonte de l&#039;application Sonos. De nombreuses fonctionnalit\u00e9s hors ligne ont \u00e9t\u00e9 supprim\u00e9es et il semble que presque toutes les nouvelles fonctionnalit\u00e9s soient d\u00e9sormais suivies via la plate-forme cloud de Sonos.<\/p>\n<p>Il y a des sp\u00e9culations selon lesquelles Sonos pourrait collecter autant de donn\u00e9es personnelles que possible dans l&#039;intention de les vendre \u00e0 des tiers aux \u00c9tats-Unis, o\u00f9 les r\u00e9glementations sont moins strictes que celles d&#039;autres pays.<\/p>\n<p>Malgr\u00e9 ces d\u00e9veloppements inqui\u00e9tants, Sonos n\u2019a pas encore abord\u00e9 publiquement la politique de confidentialit\u00e9 mise \u00e0 jour. Phones Canada continuera de surveiller la situation et de fournir des mises \u00e0 jour s&#039;il y a des changements ou des clarifications de la part de l&#039;entreprise. Restez \u00e0 l\u2019\u00e9coute pour plus d\u2019informations sur cette histoire en \u00e9volution.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sonos, a popular audio company, has recently stirred up controversy among its customers for the second time in less than two months. Following the previous &#8220;redesigned app&#8221; debacle, Sonos made changes to its privacy policy that have left many customers feeling uneasy. The updated privacy policy no longer includes a crucial line that assured customers [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":224777289,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":255,"footnotes":""},"categories":[255],"tags":[],"class_list":["post-224777288","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-apple-tips-news"],"_links":{"self":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/posts\/224777288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/comments?post=224777288"}],"version-history":[{"count":0,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/posts\/224777288\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/media\/224777289"}],"wp:attachment":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/media?parent=224777288"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/categories?post=224777288"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/tags?post=224777288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}