{"id":224862271,"date":"2024-12-10T12:06:00","date_gmt":"2024-12-10T17:06:00","guid":{"rendered":"https:\/\/phonescanada.com\/?p=224862271"},"modified":"2025-01-25T00:51:03","modified_gmt":"2025-01-25T05:51:03","slug":"etude-de-cas-sur-les-telephones-portables-au-canada-2024","status":"publish","type":"post","link":"https:\/\/phonescanada.com\/fr\/etude-de-cas-sur-les-telephones-portables-au-canada-2024\/","title":{"rendered":"\u00c9tude de cas sur les t\u00e9l\u00e9phones portables au Canada 2024"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"224862271\" class=\"elementor elementor-224862271\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab680a2 e-flex e-con-boxed e-con e-parent\" data-id=\"ab680a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9600f37 elementor-widget elementor-widget-text-editor\" data-id=\"9600f37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\">D\u00e9velopper la durabilit\u00e9 gr\u00e2ce \u00e0 l&#039;IA et aux partenariats mondiaux : \u00e9tude de cas de Phones Canada pour 2024<\/h2>\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-224862314\" src=\"https:\/\/phonescanada.com\/wp-content\/uploads\/2025\/01\/Gallery-09-scaled-1.jpg\" alt=\"\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/phonescanada.com\/wp-content\/uploads\/2025\/01\/Gallery-09-scaled-1.jpg 2560w, https:\/\/phonescanada.com\/wp-content\/uploads\/2025\/01\/Gallery-09-scaled-1-300x200.jpg 300w, https:\/\/phonescanada.com\/wp-content\/uploads\/2025\/01\/Gallery-09-scaled-1-1024x683.jpg 1024w, https:\/\/phonescanada.com\/wp-content\/uploads\/2025\/01\/Gallery-09-scaled-1-768x512.jpg 768w, https:\/\/phonescanada.com\/wp-content\/uploads\/2025\/01\/Gallery-09-scaled-1-1536x1024.jpg 1536w, https:\/\/phonescanada.com\/wp-content\/uploads\/2025\/01\/Gallery-09-scaled-1-2048x1366.jpg 2048w, https:\/\/phonescanada.com\/wp-content\/uploads\/2025\/01\/Gallery-09-scaled-1-18x12.jpg 18w, https:\/\/phonescanada.com\/wp-content\/uploads\/2025\/01\/Gallery-09-scaled-1-600x400.jpg 600w, https:\/\/phonescanada.com\/wp-content\/uploads\/2025\/01\/Gallery-09-scaled-1-60x40.jpg 60w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><br \/>\n<figcaption><em>Une salle de classe du tiers-monde b\u00e9n\u00e9ficiant de tablettes recycl\u00e9es parall\u00e8lement \u00e0 nos op\u00e9rations d&#039;entrep\u00f4t aliment\u00e9es par l&#039;IA.<\/em><\/figcaption>\n<\/figure>\n\n<p>\u00a0<\/p>\n\n<h3 class=\"wp-block-heading\">Introduction<\/h3>\n\n<p>Alors que Phones Canada a d\u00fb faire face \u00e0 des d\u00e9fis \u00e9conomiques en 2024, nous nous sommes tourn\u00e9s vers l\u2019innovation et la collaboration pour franchir de nouvelles \u00e9tapes en mati\u00e8re de durabilit\u00e9 et d\u2019efficacit\u00e9. Cette \u00e9tude de cas explore la mani\u00e8re dont nous avons tir\u00e9 parti de partenariats mondiaux et d\u2019outils d\u2019IA de pointe pour r\u00e9duire les d\u00e9chets, diminuer les co\u00fbts et permettre aux clients d\u2019avoir un impact positif sur l\u2019environnement.<\/p>\n\n<p>\u00a0<\/p>\n\n<h3 class=\"wp-block-heading\">D\u00e9fi<\/h3>\n\n<p>Pendant des ann\u00e9es, Phones Canada a remis \u00e0 neuf des appareils pour r\u00e9duire les d\u00e9chets \u00e9lectroniques et donner une seconde vie aux appareils \u00e9lectroniques. Cependant, la remise \u00e0 neuf au Canada est devenue insoutenable en raison de plusieurs d\u00e9fis :<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Augmentation des co\u00fbts op\u00e9rationnels :<\/strong> L\u2019inflation et l\u2019augmentation des imp\u00f4ts ont rendu la r\u00e9novation financi\u00e8rement insoutenable.<\/li>\n<li><strong>Gaspillage des ressources :<\/strong> De nombreux appareils ont \u00e9t\u00e9 jug\u00e9s irr\u00e9parables sur le plan \u00e9conomique, ce qui a entra\u00een\u00e9 un gaspillage de pi\u00e8ces d\u00e9tach\u00e9es.<\/li>\n<li><strong>Limitations de mise \u00e0 l&#039;\u00e9chelle\u00a0:<\/strong> Des ressources limit\u00e9es nous ont emp\u00each\u00e9s de mener \u00e0 bien les op\u00e9rations de r\u00e9novation de mani\u00e8re efficace.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n\n<p>Nous avions besoin d\u2019une solution qui nous permettrait d\u2019\u00e9tendre nos efforts en mati\u00e8re de d\u00e9veloppement durable \u00e0 l\u2019\u00e9chelle mondiale tout en minimisant les d\u00e9chets et en r\u00e9duisant les co\u00fbts.<\/p>\n\n<p>\u00a0<\/p>\n\n<h3 class=\"wp-block-heading\">Solution<\/h3>\n\n<p>En 2024, Phones Canada a mis en \u0153uvre deux initiatives majeures pour relever ces d\u00e9fis :<\/p>\n\n<h4 class=\"wp-block-heading\">1. Partenariats mondiaux pour le recyclage<\/h4>\n\n<p>Nous avons \u00e9tabli des partenariats avec des recycleurs de premier plan <strong>Hong Kong<\/strong> et <strong>Duba\u00ef<\/strong>, o\u00f9 des ressources avanc\u00e9es et des r\u00e9seaux de r\u00e9paration ont permis de remettre \u00e0 neuf les appareils \u00e0 <strong>1\/5 du co\u00fbt<\/strong>Ces partenariats ont \u00e9galement permis de r\u00e9duire les d\u00e9chets en maximisant l\u2019utilisation de pi\u00e8ces r\u00e9utilisables et en am\u00e9liorant les taux de r\u00e9ussite des r\u00e9parations.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Rentabilit\u00e9 :<\/strong> Co\u00fbts de r\u00e9novation consid\u00e9rablement r\u00e9duits.<\/li>\n<li><strong>R\u00e9duction des d\u00e9chets :<\/strong> Les processus de r\u00e9paration am\u00e9lior\u00e9s ont minimis\u00e9 le gaspillage de ressources.<\/li>\n<li><strong>Port\u00e9e mondiale :<\/strong> Des op\u00e9rations \u00e0 grande \u00e9chelle pour soutenir la durabilit\u00e9 \u00e0 un niveau plus large.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">2. Assistant de r\u00e9paration IA<\/h4>\n\n<p>Nous avons lanc\u00e9 un <strong>Assistant de r\u00e9paration aliment\u00e9 par l&#039;IA<\/strong> sur <a href=\"https:\/\/parts.phonescanada.com\/\">parts.phonescanada.com<\/a> pour permettre aux clients de r\u00e9parer eux-m\u00eames leurs appareils. Cet outil fournit :<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Instructions \u00e9tape par \u00e9tape\u00a0:<\/strong> Guides clairs pour la r\u00e9paration de divers mod\u00e8les d&#039;appareils.<\/li>\n<li><strong>D\u00e9pannage en direct\u00a0:<\/strong> Assistance en temps r\u00e9el pour les r\u00e9parations complexes.<\/li>\n<li><strong>Recommandations de pi\u00e8ces :<\/strong> Suggestions d&#039;IA pour les pi\u00e8ces de rechange compatibles.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n\n<p>En permettant les r\u00e9parations DIY, nous avons r\u00e9duit les d\u00e9chets \u00e9lectroniques et permis aux particuliers et aux petits ateliers de r\u00e9paration de prolonger la dur\u00e9e de vie de leurs appareils.<\/p>\n\n<p>\u00a0<\/p>\n\n<h3 class=\"wp-block-heading\">R\u00e9sultats<\/h3>\n\n<p>Nos initiatives en 2024 ont donn\u00e9 lieu \u00e0 un succ\u00e8s mesurable, \u00e9tablissant de nouvelles r\u00e9f\u00e9rences en mati\u00e8re de durabilit\u00e9 dans le secteur des t\u00e9l\u00e9communications :<\/p>\n\n<table class=\"wp-block-table\">\n<thead>\n<tr>\n<th>R\u00e9sultat<\/th>\n<th>Impact<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>100 000 tablettes recycl\u00e9es<\/strong><\/td>\n<td>Distribu\u00e9 aux communaut\u00e9s d\u00e9favoris\u00e9es des pays du tiers monde sur une p\u00e9riode de 10 ans, permettant l\u2019acc\u00e8s \u00e0 l\u2019\u00e9ducation et \u00e0 la communication.<\/td>\n<\/tr>\n<tr>\n<td><strong>23% R\u00e9duction d&#039;\u00e9nergie<\/strong><\/td>\n<td>R\u00e9alis\u00e9 gr\u00e2ce \u00e0 des syst\u00e8mes de gestion d\u2019entrep\u00f4t pilot\u00e9s par l\u2019IA, r\u00e9duisant ainsi notre empreinte carbone globale.<\/td>\n<\/tr>\n<tr>\n<td><strong>Des milliers de r\u00e9parations \u00e0 faire soi-m\u00eame<\/strong><\/td>\n<td>Activ\u00e9 par notre assistant de r\u00e9paration IA, r\u00e9duisant les d\u00e9chets \u00e9lectroniques et autonomisant les particuliers et les ateliers de r\u00e9paration.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n<p>\u00a0<\/p>\n\n<h3 class=\"wp-block-heading\">Conclusion<\/h3>\n\n<p>En combinant des partenariats mondiaux et l&#039;innovation en mati\u00e8re d&#039;IA, Phones Canada a \u00e9tabli une nouvelle norme en mati\u00e8re de durabilit\u00e9 dans le secteur des t\u00e9l\u00e9communications. Nous sommes fiers de ce que nous avons accompli en 2024 et restons d\u00e9termin\u00e9s \u00e0 trouver de nouvelles fa\u00e7ons de soutenir nos clients, nos partenaires et la plan\u00e8te.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a0e9b5 e-con-full e-flex e-con e-child\" data-id=\"8a0e9b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29d865a elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"29d865a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/phonescanada.com\/fr\/about-us\/environmental-commitment\/rapport-de-developpement-durable-2024\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus sur notre engagement environnemental<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-86d070a e-con-full e-flex e-con e-child\" data-id=\"86d070a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc4f32b elementor-widget elementor-widget-spacer\" data-id=\"cc4f32b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-83abac9 e-flex e-con-boxed e-con e-parent\" data-id=\"83abac9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adb7d79 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"adb7d79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/phonescanada.com\/fr\/phones-canada-case-study-2023\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\u25c4 \u00c9tude de cas sur les t\u00e9l\u00e9phones au Canada 2023<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Scaling Sustainability with AI and Global Partnerships: Phones Canada\u2019s Case Study for 2024 \u00a0 Introduction As Phones Canada navigated economic challenges in 2024, we turned to innovation and collaboration to achieve new milestones in sustainability and efficiency. This case study explores how we leveraged global partnerships and cutting-edge AI tools to reduce waste, cut costs, [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":224862289,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":987,"footnotes":""},"categories":[987,260],"tags":[],"class_list":["post-224862271","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-company-news"],"_links":{"self":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/posts\/224862271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/comments?post=224862271"}],"version-history":[{"count":0,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/posts\/224862271\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/media\/224862289"}],"wp:attachment":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/media?parent=224862271"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/categories?post=224862271"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/tags?post=224862271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}