{"id":224862272,"date":"2024-12-09T12:06:00","date_gmt":"2024-12-09T17:06:00","guid":{"rendered":"https:\/\/phonescanada.com\/?p=224862272"},"modified":"2025-01-25T00:43:31","modified_gmt":"2025-01-25T05:43:31","slug":"initiative-des-equipes-en-vedette-2024","status":"publish","type":"post","link":"https:\/\/phonescanada.com\/fr\/initiative-des-equipes-en-vedette-2024\/","title":{"rendered":"Coup de projecteur sur l&#039;initiative Teams (2024)"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"224862272\" class=\"elementor elementor-224862272\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe0e568 e-flex e-con-boxed e-con e-parent\" data-id=\"fe0e568\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-168f0f2 elementor-widget elementor-widget-text-editor\" data-id=\"168f0f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\">Favoriser le changement : les \u00e9quipes et la technologie de Phones Canada en 2024<\/h2><p><!-- \/wp:heading --><\/p><p><!-- wp:image {\"id\":224862170,\"sizeSlug\":\"full\",\"linkDestination\":\"none\"} --><\/p><p><!-- \/wp:image --><\/p><p><!-- wp:heading {\"level\":2} --><\/p><h3 class=\"wp-block-heading\">Introduction<\/h3><p><!-- \/wp:heading --><\/p><p><!-- wp:paragraph --><\/p><p>2024 a \u00e9t\u00e9 une ann\u00e9e de transformation pour Phones Canada. Bien que nous ayons d\u00fb faire face \u00e0 des d\u00e9fis, notamment la r\u00e9duction des effectifs, nous avons \u00e9galement adopt\u00e9 l&#039;innovation pour responsabiliser notre \u00e9quipe restante et renforcer notre engagement envers la durabilit\u00e9 et l&#039;efficacit\u00e9. La r\u00e9silience de notre \u00e9quipe, combin\u00e9e \u00e0 une technologie de pointe, nous a aid\u00e9s \u00e0 r\u00e9aliser des progr\u00e8s remarquables tout en continuant \u00e0 avoir un impact positif sur l&#039;industrie et au-del\u00e0.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:heading {\"level\":2} --><\/p><h3 class=\"wp-block-heading\">S&#039;adapter en r\u00e9duisant ses effectifs<\/h3><p><!-- \/wp:heading --><\/p><p><!-- wp:paragraph --><\/p><p>Cette ann\u00e9e, nous avons pris la d\u00e9cision difficile de r\u00e9duire nos effectifs pour nous adapter \u00e0 la hausse des co\u00fbts op\u00e9rationnels et \u00e0 l\u2019\u00e9volution des priorit\u00e9s commerciales. Cependant, cette transition nous a donn\u00e9 l\u2019occasion de repenser et de r\u00e9imaginer notre fa\u00e7on de travailler, ce qui nous a permis d\u2019innover et d\u2019\u00eatre plus efficaces.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:heading {\"level\":3\"} --><\/p><h4 class=\"wp-block-heading\">Transformer les d\u00e9fis en opportunit\u00e9s<\/h4><p><!-- \/wp:heading --><\/p><p><!-- wp:list --><\/p><ul class=\"wp-block-list\"><li><strong>IA et automatisation :<\/strong> Nous avons adopt\u00e9 la technologie pour r\u00e9duire les processus manuels tout en maintenant l\u2019excellence op\u00e9rationnelle.<\/li><li><strong>Am\u00e9liorer les comp\u00e9tences de l&#039;\u00e9quipe :<\/strong> Notre \u00e9quipe a appris \u00e0 travailler aux c\u00f4t\u00e9s d\u2019outils d\u2019IA, d\u00e9veloppant de nouvelles comp\u00e9tences et expertises.<\/li><li><strong>Engagement client :<\/strong> Malgr\u00e9 les changements, notre \u00e9quipe a continu\u00e9 \u00e0 offrir un service exceptionnel \u00e0 nos clients.<\/li><\/ul><p><!-- \/wp:list --><\/p><p><!-- wp:heading {\"level\":2} --><\/p><h3 class=\"wp-block-heading\">Exploiter l&#039;IA pour soutenir l&#039;\u00e9quipe<\/h3><p><!-- \/wp:heading --><\/p><p><!-- wp:image {\"id\":224862171,\"sizeSlug\":\"full\",\"linkDestination\":\"none\"} --><\/p><p><!-- \/wp:image --><\/p><p><!-- wp:paragraph --><\/p><p>L\u2019une de nos innovations les plus importantes en 2024 a \u00e9t\u00e9 l\u2019int\u00e9gration d\u2019un syst\u00e8me de gestion d\u2019entrep\u00f4t intelligent aliment\u00e9 par l\u2019IA. Cette technologie optimise la consommation d\u2019\u00e9nergie sur le lieu de travail en g\u00e9rant l\u2019\u00e9clairage, les syst\u00e8mes CVC et les postes de travail, ce qui nous permet d\u2019am\u00e9liorer l\u2019efficacit\u00e9 tout en r\u00e9duisant notre empreinte carbone.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:heading {\"level\":3\"} --><\/p><h4 class=\"wp-block-heading\">Principaux r\u00e9sultats de l\u2019int\u00e9gration de l\u2019IA<\/h4><p><!-- \/wp:heading --><\/p><p><!-- wp:list --><\/p><ul class=\"wp-block-list\"><li><strong>Energy Efficiency:<\/strong> A obtenu un <strong>R\u00e9duction 23%<\/strong> de la consommation d\u2019\u00e9nergie dans l\u2019ensemble de nos op\u00e9rations d\u2019entrep\u00f4t.<\/li><li><strong>Impact environnemental:<\/strong> Nous avons r\u00e9duit notre empreinte carbone tout en maintenant des niveaux \u00e9lev\u00e9s de productivit\u00e9 op\u00e9rationnelle.<\/li><li><strong>Soutien de l&#039;\u00e9quipe :<\/strong> Des flux de travail simplifi\u00e9s, permettant \u00e0 l&#039;\u00e9quipe de se concentrer sur des t\u00e2ches \u00e0 plus forte valeur ajout\u00e9e.<\/li><\/ul><p><!-- \/wp:list --><\/p><p><!-- wp:paragraph --><\/p><p>Au-del\u00e0 de l&#039;entrep\u00f4t, nous avons \u00e9galement int\u00e9gr\u00e9 l&#039;IA dans nos services destin\u00e9s aux clients, comme notre assistant de r\u00e9paration sur <a href=\"https:\/\/parts.phonescanada.com\/\">parts.phonescanada.com<\/a>Cet outil permet aux clients de r\u00e9parer eux-m\u00eames leurs appareils, r\u00e9duisant ainsi les d\u00e9chets \u00e9lectroniques et faisant de Phones Canada un leader en mati\u00e8re d\u2019innovation et de durabilit\u00e9.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:heading {\"level\":2} --><\/p><h3 class=\"wp-block-heading\">Donner en retour \u00e0 l&#039;\u00e9chelle mondiale<\/h3><p><!-- \/wp:heading --><\/p><p><!-- wp:image {\"id\":224862172,\"sizeSlug\":\"full\",\"linkDestination\":\"none\"} --><\/p><p><!-- \/wp:image --><\/p><p><!-- wp:paragraph --><\/p><p>En collaboration avec nos partenaires internationaux, nous avons pu faire une diff\u00e9rence significative \u00e0 l&#039;\u00e9chelle mondiale. Au cours de la derni\u00e8re d\u00e9cennie, nous avons distribu\u00e9 <strong>100 000 tablettes recycl\u00e9es<\/strong> aux \u00e9coles et aux communaut\u00e9s des pays du tiers monde. Ces appareils fournissent d\u00e9sormais des outils \u00e9ducatifs et de communication essentiels \u00e0 ceux qui en ont le plus besoin.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:heading {\"level\":3\"} --><\/p><h4 class=\"wp-block-heading\">Impact des dons mondiaux<\/h4><p><!-- \/wp:heading --><\/p><p><!-- wp:list --><\/p><ul class=\"wp-block-list\"><li><strong>\u00c9ducation:<\/strong> Les \u00e9tudiants ont eu acc\u00e8s \u00e0 des outils d\u2019apprentissage num\u00e9riques, am\u00e9liorant ainsi leurs r\u00e9sultats scolaires.<\/li><li><strong>Connectivity:<\/strong> Les communaut\u00e9s sont d\u00e9sormais connect\u00e9es \u00e0 des ressources et \u00e0 des informations essentielles.<\/li><li><strong>Contribution environnementale :<\/strong> Nous avons emp\u00each\u00e9 des milliers d&#039;appareils de finir dans les d\u00e9charges, soutenant ainsi notre mission de r\u00e9duction des d\u00e9chets \u00e9lectroniques.<\/li><\/ul><p><!-- \/wp:list --><\/p><p><!-- wp:heading {\"level\":2} --><\/p><h3 class=\"wp-block-heading\">C\u00e9l\u00e9brer les contributions de l&#039;\u00e9quipe<\/h3><p><!-- \/wp:heading --><\/p><p><!-- wp:image {\"id\":224862173,\"sizeSlug\":\"full\",\"linkDestination\":\"none\"} --><\/p><p><!-- \/wp:image --><\/p><p><!-- wp:paragraph --><\/p><p>Malgr\u00e9 les d\u00e9fis li\u00e9s \u00e0 la r\u00e9duction des effectifs, notre \u00e9quipe a contribu\u00e9 de mani\u00e8re significative \u00e0 notre succ\u00e8s en 2024. De la mise en \u0153uvre de syst\u00e8mes d\u2019IA \u00e0 la collaboration avec des partenaires internationaux, leur travail acharn\u00e9 et leur d\u00e9vouement ont \u00e9t\u00e9 \u00e0 l\u2019origine de nos r\u00e9alisations cette ann\u00e9e.<\/p><p><!-- \/wp:paragraph --><\/p><p><!-- wp:heading {\"level\":3\"} --><\/p><h4 class=\"wp-block-heading\">Faits saillants de l&#039;\u00e9quipe<\/h4><p><!-- \/wp:heading --><\/p><p><!-- wp:list --><\/p><ul class=\"wp-block-list\"><li><strong>Mise en \u0153uvre de l\u2019IA :<\/strong> Int\u00e9gration r\u00e9ussie de syst\u00e8mes de gestion d\u2019entrep\u00f4t intelligents.<\/li><li><strong>Partenariats mondiaux :<\/strong> Collaboration avec des partenaires pour distribuer des appareils recycl\u00e9s dans le monde entier.<\/li><li><strong>Orientation client :<\/strong> Nous continuons \u00e0 fournir un service de premier ordre et des solutions innovantes \u00e0 nos clients.<\/li><\/ul><p><!-- \/wp:list --><\/p><p><!-- wp:heading {\"level\":2} --><\/p><h3 class=\"wp-block-heading\">Regarder vers l&#039;avant<\/h3><p><!-- \/wp:heading --><\/p><p><!-- wp:paragraph --><\/p><p>En r\u00e9fl\u00e9chissant \u00e0 l\u2019ann\u00e9e 2024, il est clair que les d\u00e9fis auxquels nous avons \u00e9t\u00e9 confront\u00e9s nous ont rendus plus forts, plus innovants et plus r\u00e9silients. Gr\u00e2ce au d\u00e9vouement de notre \u00e9quipe et \u00e0 la puissance de la technologie, Phones Canada est bien plac\u00e9e pour continuer \u00e0 avoir un impact positif sur l\u2019industrie et le monde dans les ann\u00e9es \u00e0 venir.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d78eb3 e-con-full e-flex e-con e-child\" data-id=\"9d78eb3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1460593 elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"1460593\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/phonescanada.com\/fr\/about-us\/environmental-commitment\/rapport-de-developpement-durable-2024\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus sur notre engagement environnemental<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-374dbe1 e-con-full e-flex e-con e-child\" data-id=\"374dbe1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6a1b97 elementor-widget elementor-widget-spacer\" data-id=\"a6a1b97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d762900 e-flex e-con-boxed e-con e-parent\" data-id=\"d762900\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ae3f91 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2ae3f91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/phonescanada.com\/fr\/phones-canada-teams-initiative-for-a-better-tomorrow-spotlight-2023\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\u25c4 Coup de projecteur sur l&#039;initiative Teams (2023)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Empowering Change: Phones Canada\u2019s Teams and Technology in 2024 Introduction 2024 was a year of transformation for Phones Canada. While we faced challenges, including workforce downsizing, we also embraced innovation to empower our remaining team and strengthen our commitment to sustainability and efficiency. Our team\u2019s resilience, combined with cutting-edge technology, helped us achieve remarkable progress [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":224862311,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":260,"footnotes":""},"categories":[260],"tags":[],"class_list":["post-224862272","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news"],"_links":{"self":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/posts\/224862272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/comments?post=224862272"}],"version-history":[{"count":0,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/posts\/224862272\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/media\/224862311"}],"wp:attachment":[{"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/media?parent=224862272"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/categories?post=224862272"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/phonescanada.com\/fr\/wp-json\/wp\/v2\/tags?post=224862272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}