Guide de classification de Phones Canada
Your guide to understanding the condition and functionality of our devices.
At Phones Canada, we ensure that every device is tested and graded for both cosmetic appearance and technical functionality. Our grading system makes it easy for you to choose the right device for your needs, whether you’re looking for something that feels brand new or a budget-friendly option with a few signs of wear.
From like-new to budget-friendly options, here’s how we grade our devices.
4 Easy Simple Grades
Grade A+: (Like New/Excellent)
Cosmetic Condition:
- Indistinguishable from a brand new phone.
- No damage on the body or panels.
- Completely wear-free.
Technical Condition:
- Fully tested and functional.
- Battery retains 80% capacity or more.
- Software in original state (not jailbroken).
- Clean ESN/IMEI with no user locks (e.g., no iCloud lock, FRP).
Fall-out Rate: Less than 2% chance of any issues.
Grade AB: (Good/Fair)
Cosmetic Condition:
- Moderate wear, noticeable scratches, or minor dents.
- Surface-level damage that doesn’t affect usability.
Technical Condition:
- Functional but may have minor issues (weaker battery, slow button response, etc).
- Battery retains 70-100% capacity.
- Clean ESN/IMEI, no software locks.
Fall-out Rate: Up to 5% chance of minor issues.
Grade B+: (Good)
Cosmetic Condition:
- Moderate wear, noticeable scratches, or minor dents.
- Surface-level damage that doesn’t affect usability.
Technical Condition:
- Fully Functional but may have minor issues (weaker battery, slow button response).
- Battery retains 70-100% capacity.
- Clean ESN/IMEI, no software locks.
Fall-out Rate: Up to 5% chance of minor issues.
Grade C: (Working but Cosmetic Damage)
Cosmetic Condition:
- Heavy wear, including visible cracks, deep scratches, or dents.
- Significant cosmetic damage.
Technical Condition:
- Key functionality (screen, buttons) is operational but may require repairs.
- Battery may need replacement soon (below 60% capacity).
- Clean ESN/IMEI, but expect more frequent issues.
Fall-out Rate: Up to 5% chance of more noticeable issues.
LCD Auction Grading Descriptions:
Imperfection Levels:
- 1 Imperfection: 1 pen-like spec, bleed spot, or line
- 1 Large Imperfection: Medium to large bleed spot
- 2 Imperfections: 2 pen-like specs, bleed spots, or lines
- Minor Bleed LCD: Multiple imperfections or minor bleed
- Tested Bad LCD: Completely bled or other damages
Burn-In Levels:
- LEVEL 1: Almost Unnoticeable Burn Image
- LEVEL 2: Very Light Burn Image
- LEVEL 3: Medium Burn Image
- LEVEL 4: Heavy Burn Image
- LEVEL 5: Extreme Burn Image
We’ve chosen to use images for our grading descriptions because a picture can often tell more than words. If you have questions or need more details, please email us at info@phonescanada.com or call us toll-free at 1 (888) 727 3557.
Questions fréquemment posées
How do I know if the phone is locked?
All phones are thoroughly tested to ensure no user locks like iCloud or FRP are present. For Network locks it will be mentioned in the product details.
What does ‘fall-out rate’ mean?
It refers to the small chance of minor issues occurring after purchase, based on testing.
Can I return a device if it doesn’t meet my expectations?
Yes, we have a return policy in place. Please refer to our Returns & Refunds page.
Wholesale Inventory
Notre liste d'inventaire et nos ventes aux enchères sont disponibles exclusivement pour les clients enregistrés.
Une fois que vous avez un compte confirmé chez nous, vous pouvez commander à partir de notre inventaire au prix de gros. Notre inventaire en stock comprend des appareils de qualité A+ et des accessoires de haute qualité. D'autres qualités seront vendues lors de nos enchères. Les demandes d'achat de produits de différentes qualités peuvent être faites en nous envoyant un e-mail à info@phonescanada.com.
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