At Phones Canada, we understand the importance of staying informed about changes in the telecommunications industry. Recently, Telus-owned Koodo made adjustments to some of their Black Friday plans, prompting discussions among customers. Here’s what you need to know:
– Koodo notified customers in March billing statements about a price increase on select plans.
– One customer shared their experience of seeing their $34 per month plan for 50 GB jump to $39 within seven months.
– The notice regarding the price hike was discreetly placed at the end of the billing statement under “update to your monthly rate plan,” effective from April 2024.
– Customers were given the option to cancel their service “without penalty” within 30 days if they did not agree with the plan change.
It’s essential to regularly review your billing statements for any unexpected changes in your plan prices. With automatic payments, it’s easy to overlook small adjustments that may impact your monthly expenses. If you’re a Fido customer, it’s also advisable to keep an eye on your billing statements for any updates.
If you’ve noticed price increases or plan changes with your provider, we encourage you to share your experiences with us at tips@phonescanada.ca. Your insights can benefit and inform our community of readers who value transparency and fairness in telecommunications services. Stay informed and empowered as a consumer in the ever-evolving world of mobile connectivity.
