Google Introduces New Pixel Troubleshooting App for Phone Issues
Google has launched a new Pixel Troubleshooting app designed to help users identify and resolve battery and network problems on their phones. Currently, the app is only available for the Pixel 8 and Pixel 8 Pro, but there are plans to expand it to older Pixel models in the future.
The Pixel Troubleshooting app is integrated as a system app and can be accessed through the phone settings. It offers intelligent diagnostics and troubleshooting for common issues such as quick battery draining and connectivity problems. Users can follow suggested resolutions or share diagnostic data with Pixel Care support agents.
Battery Diagnostics
The app’s Battery Diagnostics section provides multiple options to describe battery issues. Users can perform diagnostic tests based on their specific problems and receive support information on how to fix them. For example, if experiencing battery drain, a test can be conducted to identify resource-intensive apps. The app also offers tips to improve battery life.
Network Troubleshooter
The network troubleshooter section provides tips to enhance connectivity and enables users to contact Pixel support. If facing Wi-Fi connection issues, the app can assist in troubleshooting the problem.
How to Use
To utilize the diagnostic tools, navigate to the Settings menu and select either “Battery > Battery diagnostics” for battery-related issues or “Network and Internet” for network troubleshooting. The app will run a scan and identify any potential problems, providing recommendations on how to fix them if necessary.
The Pixel Troubleshooting app is a valuable addition to the Pixel lineup, especially when considering that Apple has offered a similar tool for some time now. Hopefully, this tool will be made available for older Pixel models in the future.
