Google may have been a trailblazer in the world of AI phones, but recent data from Counterpoint Research suggests that its market share is on the decline. According to Stocklytics, a whopping 57 percent of Google Pixel owners in the US are considering switching to another brand for their next phone purchase. This is concerning news for Google, especially since the US is one of its top markets.
On the other hand, only 34 percent of Apple and Samsung users are thinking about straying from their current brand when it’s time to upgrade. Apple’s customers seem to be the most loyal, with 50 percent of them planning to stick with the company for their next phone. Samsung follows closely behind with 44 percent of users showing brand loyalty.
While Google Pixel phones are known for their exceptional features, some users are facing recurring issues like connectivity problems and overheating. This could be driving many Pixel owners to consider switching brands.
It’s essential to note that these findings are based on a survey of 10,000 US smartphone users, which may not fully represent the entire market of over 310 million smartphone users in the country. However, it’s still a significant number that Google should take into account if it wants to compete with industry giants like Apple and Samsung.
In conclusion, Google may need to focus on providing a more consistent and reliable user experience if it hopes to regain its foothold in the competitive smartphone market.
