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Top Telecommunications Provider Fizz Resolves Security Issue, Safeguarding Customer Data • Phones Canada Blog

We are pleased to inform you that Fizz, the Videotron brand, has successfully resolved a bug that had the potential to expose users’ email addresses through their referral codes. Here’s how this issue occurred and how it was fixed:

– Sharing your referral code inadvertently allowed others to access your email address, which is often used as your account username.
– By entering a referral code on the Fizz website’s gifting data page and proceeding to set the amount, users could exploit a browser trick. Upon pressing back and then forward again, the full email address associated with the code would be revealed.
– This bug was first identified by a Reddit user and subsequently brought to our attention by a concerned Fizz customer.

Upon being notified of this privacy concern, our team promptly took action to rectify the situation. As of Wednesday morning, a Fizz spokesperson confirmed that the bug has been successfully resolved. We understand the importance of safeguarding our users’ personal information and take any potential privacy issues seriously.

We appreciate your vigilance in highlighting this matter and want to assure you that maintaining the security and privacy of our users is paramount. Thank you for your continued support as we strive to provide reliable telecommunications services while prioritizing your data protection.

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