Slack, the popular communications platform, has recently announced changes to its service for free customers. As the company continues to experience significant growth, it has decided to restrict certain features to paid subscribers only. Here’s what you need to know:

– Starting August 26, free customers will no longer have access to free lifetime message history on Slack. Messages and files older than one year will be deleted from free workspaces on an ongoing basis.
– Slack attributes these changes to the need to ensure the quality of its services for all customers. With a rapidly expanding user base, the company is now prioritizing resources for paying subscribers.
– If you are a free customer on Slack, it’s important to note that your message and file history will be limited to the past 90 days. The remaining 275 days of history will become accessible if you choose to upgrade to a paid subscription.
– Customers who opt for a paid subscription can store messages and files based on their chosen retention period, with an option to keep all history.
– To avoid losing your message and file history, consider upgrading to a paid subscription before August 26. Alternatively, you can export your stored files using the free version of Slack.
– Slack currently offers three subscription tiers: Pro ($8.75), Business+ ($15), and Enterprise Grid (price varies). All three tiers provide unlimited message history for customers.

In conclusion, as Slack adjusts its offerings for free customers, it’s essential to understand how these changes may impact your usage of the platform. Consider your options and decide whether upgrading to a paid subscription aligns with your communication needs on Slack.