If you’re a Bell customer in Oshawa, Ontario, you might have noticed some service interruptions since Monday. A third party accidentally cut a fibre cable, causing the outage. Rest assured, Bell is working hard to restore services as quickly as possible.

On Monday, Bell acknowledged the issue and reassured customers that they are on top of it. They tweeted, “Some customers in Oshawa may be experiencing a service interruption. We are working to restore service as quickly as possible. Thank you for your patience.”

Updates continued on Tuesday and Wednesday, with Bell keeping customers informed about the progress. Despite the inconvenience, Bell’s teams are working around the clock to fix the situation caused by the third-party fibre cut.

Customers understandably expressed their frustration on social media about the outage lasting three days and the slow resolution process. Some were even advised by Bell’s social media team to try restarting their equipment to expedite the restoration process.

If you’re currently affected by this outage in Oshawa due to a third-party fibre cut, rest assured that Bell is actively working to resolve the issue. Stay patient as services should start coming back online soon.