Here’s the comprehensive and finalized Shipping Policy for Phones Canada, covering both auction and inventory shipping:

Phones Canada Shipping Policy

At Phones Canada, we are committed to ensuring a seamless shipping process for our customers. This policy outlines the shipping procedures for both auction winnings and inventory purchases.

1. General Shipping Terms

1. Shipping Responsibilities:

   • Phones Canada consolidates auction winnings at our warehouse and then re-ships them to buyers. For inventory purchases, shipping is arranged directly from our stock.
   • Buyers must provide accurate shipping information at the time of purchase. Phones Canada is not liable for delivery issues caused by incorrect or incomplete addresses.
     
     

2. Shipping Readiness:

   • Auction Winnings: Shipment preparation begins once all items are consolidated at our warehouse. This process typically takes 3 to 5 business days after receiving items from auction houses.
   • Inventory Purchases: Shipment preparation begins once payment is confirmed by our Accounts Team, typically requiring 3 to 5 business days.
     
     

3. Shipment Insurance:

   • Phones Canada does not automatically provide shipment insurance. Buyers are responsible for purchasing third-party insurance through their chosen carrier.
   • Buyers who choose not to arrange coverage assume all risks, including loss, theft, or damage during transit.
     
     

4. Shipping Fees:

   • Shipping fees are calculated based on carrier rates, shipment size, weight, and destination.
   • Phones Canada may offer free shipping for select inventory purchases, as noted at checkout.

2. Auction Shipping Policy

1. Consolidation and Re-Shipping:

   • Phones Canada consolidates all auction winnings (from platforms like AT&T, Bell, and T-Mobile) at our warehouse before re-shipping them to buyers.
   • Buyers will be notified when their auction winnings are ready for shipment.
     
     

2. Shipping Options:

   • Phones Canada Preferred Shipping: We arrange shipping with our preferred carriers for an additional fee. Packaging and preparation are included.
   • Buyer-Arranged Shipping: Buyers can provide their own shipping labels or carrier account details for pickup from Phones Canada’s warehouse.
     
     

3. Shipping Process by Auction House:

   • All items will be shipped to our warehouse in USA or Canada for Canadian auctions and once received we will ship out to you. 
     
     

4. Notification and Tracking:

   • Once re-shipped from our warehouse, buyers will receive a notification email with tracking details.
     
     

5. Customs and Export Compliance:

   • Phones Canada will not act as the exporter of record for auction shipments.
   • Buyers are responsible for customs clearance, duties, and taxes for international shipments.
     
     

3. Inventory Shipping Policy

1. Shipping Options:

   • Buyers may:
     • Use Phones Canada’s preferred shipping services for an additional fee.
     • Arrange their own shipping and provide necessary labels.
       
       

2. Liability:

   • Phones Canada is not liable for any lost, stolen, or damaged shipments.
   • Buyers assume all risks during transit if no third-party insurance is purchased.
     
     

3. Free Shipping:

   • Phones Canada occasionally offers free shipping for select inventory purchases, as specified during checkout.
     
     

4. Shipping Timeline:

   • Inventory purchases typically ship within 3 to 5 business days of payment confirmation.
     
     

4. Pick-Up Process

1. Scheduling Pickups:

   • Buyers arranging their own shipping must ensure their carrier picks up the order within 5 business days of notification from Phones Canada.
   • Pickups are by approved shipping carriers.
     
     

2. Re-Shipment Documentation:

   • Buyers must provide accurate shipping labels, BOLs, and any other required documentation before shipment.
     
     

5. Insurance and Liability

1. Optional Insurance:

   • Phones Canada does not include shipment insurance by default. Buyers can request third-party insurance for an additional fee.
     
     

2. Carrier-Specific Insurance:

   • Insurance provided by the auction house (e.g., Bell’s Kuehne + Nagel) applies until items reach Phones Canada’s warehouse.
     
     

6. Disputes and Returns

1. Auction Shipping Disputes:

   • Disputes related to auction shipping will be handled in coordination with the auction house.
     
     

2. Inventory Shipping Disputes:

   • Disputes for inventory shipments must follow Phones Canada’s Claims, Returns, and Refund Policy.
     
     

7. Additional Notes

1. Customs and Duties:

   • Buyers are responsible for all customs clearance, duties, taxes, and related fees for international shipments.
     
     

2. Storage Fees:

   • Phones Canada offers free storage for auction winnings for up to 7 days after notification of readiness. After this period, storage fees may apply.
     
     

By purchasing from Phones Canada, you agree to this Shipping Policy.

This final version clearly outlines shipping responsibilities for both auctions and inventory, ensuring buyers understand their options, liabilities, and timelines. Let me know if further refinements are needed!