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Sonos Reveals Strategy to Enhance App Functions in Response to Customer Feedback • Phones Canada Blog

Sonos, a leading provider of audio products, recently announced plans to restore missing features to its newly launched app. The initial release of the app left some customers disappointed due to the absence of key features. However, Sonos is committed to creating a more personalized and effortless listening experience with the updated app, which has been rebuilt to support future innovations. Here are some important updates that have already been implemented:

– Customers can now add and edit alarms
– Improved VoiceOver interaction on iOS with the Sonos app’s home screen

To access these changes, customers simply need to check for updates in the iOS or Android app store and ensure their Sonos products are up to date. Additionally, Sonos will be rolling out more updates in the coming weeks based on customer feedback:

– May 21: Additional improvements to screen reader for visually impaired customers
– Early June: Adding to queue and playing next
– Mid-June: Sleep timer, snooze alarms, local music library search and playback, and updating WiFi settings

Sonos is dedicated to reintroducing these features while also addressing any bugs or performance issues. The company appreciates customer engagement and is committed to creating a listening experience that meets everyone’s needs.

While some users may have been frustrated by the initial lack of certain features, many have found the new Sonos app update to be easier and faster to use. The streamlined interface allows for quick control of speakers with just a swipe up. Search functionality has also been improved, making it easier to find your favorite music. Overall, the new Sonos app update has received positive feedback from users.

Although there is still room for improvement, such as adding support for widgets and Dynamic Island on iPhone, Sonos continues to listen to customer feedback and make enhancements accordingly. Stay tuned for more updates from Sonos as they work towards providing an exceptional listening experience for all users.

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