The Humane Ai Pin, a highly anticipated AI gadget designed by former Apple employees and backed by major investors, has recently faced some challenges that have left customers concerned. Despite its initial hype, the device has encountered issues that have led to safety concerns and negative reviews from early users.

According to reports, Humane has advised owners to stop using the charging case included with the Ai Pin due to a potential fire risk associated with the battery cell supplied by a third-party vendor. While this news may be alarming, the company has taken swift action to address the issue and ensure customer safety remains a top priority.

In response to the quality issue with the battery cells, Humane has disqualified the supplier in question and reassured customers that other products in their lineup, such as the Ai Pin itself, Battery Boosters, and Charge Pads, are safe for use. To compensate for any inconvenience caused, Humane is offering an additional two months of free subscription service to affected customers.

While the company has not provided details on how they plan to replace these chargers or handle new shipments moving forward, they have emphasized their commitment to customer safety throughout this process. Despite these setbacks, Humane remains dedicated to delivering innovative products that enhance users’ experiences in the world of technology.