Apple’s latest innovation, the Apple Vision Pro, has been making waves in the U.S. market for the past few weeks. Priced at $3,499 USD (approximately $4,714 CAD), this cutting-edge headset offers seamless integration into the Apple ecosystem and promises a range of innovative uses. However, despite its impressive features, many users have opted to return the device for various reasons.
A recent report by Bloomberg’s Mark Gurman highlighted common complaints from users who returned the Apple Vision Pro. The feedback ranged from issues with weight and comfort to concerns about software limitations and lack of content. Some users found the headset too heavy or uncomfortable to wear for extended periods, while others felt that the limited app availability and video content didn’t justify the high price tag.
Additionally, productivity features were deemed less beneficial than using an external monitor with a Mac over extended periods. Users also reported problems with 4K displays causing glare and a narrow field of view, as well as feeling isolated due to the lack of shared experiences.
While Apple has not disclosed the exact return rate for Vision Pro, reports indicate that it falls within average or slightly above average compared to other products. However, Apple seems committed to gathering feedback and improving the product based on customer experiences. Store employees are trained to inquire about reasons for returning Vision Pro and relay this information to Apple headquarters for further evaluation.
As of now, there is no confirmed release date for Apple Vision Pro in Canada, but industry insiders anticipate a launch later this year. Stay tuned for updates on this exciting technology as it prepares to expand into new markets!