Public Mobile, a Telus-owned telecommunications provider, has acknowledged an issue with Apple’s iMessage and FaceTime features on iPhones for some of its customers. If you are experiencing difficulties with these services, rest assured that a fix is on the way.

The company understands the frustration that comes with not being able to use iMessage and FaceTime properly and is actively working to resolve the issue. In the meantime, they recommend trying a simple solution to potentially fix the problem:

– Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings

Public Mobile apologizes for any inconvenience caused by this issue and promises to keep customers updated on the progress of the fix. Additionally, it has been noted that complaints have been received by the CCTS regarding Public Mobile’s decision to discontinue its legacy rewards program.

Stay tuned for more updates from Public Mobile as they work to address these issues promptly. We appreciate your patience and understanding as we strive to provide you with the best service possible.