The latest February OxygenOS 14 update for the OnePlus 11 has caused some issues with the device’s camera, leaving many users frustrated. If you’re experiencing similar problems, you’re not alone. Some users are reporting that their camera app is crashing after taking just three pictures, while others are finding that their photos aren’t being saved at all.
If you’re one of the affected users, it’s important to let OnePlus know about your experience so they can work on a fix. You can reach out to OnePlus by filling out a form on their website and providing details about the issue you’re facing. Here’s how you can do it:
– Visit this link to access the form.
– Fill in your email, name, country, and phone number.
– Select your OnePlus device from the list and include your phone’s unique IMEI number.
– Choose a subject line that clearly describes your complaint, such as “OnePlus 11 camera issues following February update.”
– Explain the details of your complaint and add any relevant files or images.
– Check off the box agreeing to have your personal data processed by OnePlus for support.
– When everything is ready, submit your question and wait for a response from the OnePlus team.
At this time, it seems that the camera bug is specific to the OnePlus 11. The device features an impressive rear camera setup with a 50MP primary sensor, a 32MP telephoto camera with 2x optical zoom, and a 48MP ultra-wide camera. On the front, there’s a 16MP selfie shooter that supports video chats.
Aside from its powerful cameras, the OnePlus 11 boasts a 6.7-inch AMOLED display with a QHD+ resolution and a high refresh rate of 120Hz. Underneath the hood, you’ll find a Snapdragon 8 Gen 2 processor paired with either 8GB or 16GB of RAM and up to 256GB of storage. The device is powered by a robust 5000mAh battery.
If you’ve encountered issues with your OnePlus 11’s camera after installing the latest OxygenOS update, don’t hesitate to get in touch with OnePlus for assistance. While waiting for an official fix from OnePlus, we recommend keeping an eye out for future updates that may address these problems directly.
