Phones Canada Grading Guide
Your guide to understanding the condition and functionality of our devices.
At Phones Canada, we ensure that every device is tested and graded for both cosmetic appearance and technical functionality. Our grading system makes it easy for you to choose the right device for your needs, whether you’re looking for something that feels brand new or a budget-friendly option with a few signs of wear.
From like-new to budget-friendly options, here’s how we grade our devices.
Inventory - 4 Easy Simple Grades
Grade A+: (Like New/Excellent)
Cosmetic Condition:
- Indistinguishable from a brand new phone.
- No damage on the body or panels.
- Completely wear-free.
Technical Condition:
- Fully tested and functional.
- Battery retains 70% capacity or more.
- Software in original state (not jailbroken).
- Clean ESN/IMEI with no user locks (e.g., no iCloud lock, FRP).
Fall-out Rate*: 5%.
Grade AB: (Good/Fair)
Cosmetic Condition:
- Moderate wear, noticeable scratches, or minor dents.
- Surface-level damage that doesn’t affect usability.
Technical Condition:
- Functional but may have minor issues (weaker battery, slow button response, one or more function fail, etc).
- Battery retains 70-100% capacity.
- Clean ESN/IMEI, no software locks.
Fall-out Rate*: 5%.
Grade B+: (Good)
Cosmetic Condition:
- Moderate wear, noticeable scratches, or minor dents.
- Surface-level damage that doesn’t affect usability.
Technical Condition:
- Fully Functional but may have minor issues (weaker battery, slow button response).
- Battery retains 70-100% capacity.
- Clean ESN/IMEI, no software locks.
Fall-out Rate*: 5%.
Grade C: (Working but Cosmetic Damage)
Cosmetic Condition:
- Heavy wear, including visible cracks, deep scratches, or dents.
- Significant cosmetic damage.
Technical Condition:
- Key functionality is operational but may require repairs.
- Battery may need replacement soon (below 60% capacity).
- Clean ESN/IMEI, but expect more frequent issues.
- Can have damaged LCDs.
Fall-out Rate*: 5%.
LCD Auction - Grading Descriptions:
Imperfection Levels:
- 1 Imperfection: 1 pen-like spec, bleed spot, or line
- 1 Large Imperfection: Medium to large bleed spot
- 2 Imperfections: 2 pen-like specs, bleed spots, or lines
- Minor Bleed LCD: Multiple imperfections or minor bleed
- Tested Bad LCD: Completely bled or other damages
Burn-In Levels:
- LEVEL 1: Almost Unnoticeable Burn Image
- LEVEL 2: Very Light Burn Image
- LEVEL 3: Medium Burn Image
- LEVEL 4: Heavy Burn Image
- LEVEL 5: Extreme Burn Image
We’ve chosen to use images for our grading descriptions because a picture can often tell more than words. If you have questions or need more details, please email us at info@phonescanada.com or call us toll-free at 1 (888) 727 3557.
Auction House - Grading:
Each auction house has its own grading you can see the grading of any lot by clicking the grade on that lot and it will give you a description of the lot else you can see the manifest for the break down of that auction and see if its mixed grades.
Frequently Asked Questions
How do I know if the phone is locked?
All phones are thoroughly tested to ensure no user locks like iCloud or FRP are present. For Network locks it will be mentioned in the product details.
What does ‘fall-out rate’ mean?
It refers to the small chance of minor issues occurring after purchase, based on testing.
Can I return a device if it doesn’t meet my expectations?
Yes, we have a return policy in place. Please refer to our Returns & Refunds page.
Wholesale Auctions
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Inventory Overview
| Brand | Model | Quantity | Price |
|---|---|---|---|
| Apple | iPhone 13 | 12984 | Starting from $207.00 |
| Apple | iPhone 12 Pro Max | 10667 | Starting from $221.00 |
| Apple | iPhone 13 Pro Max | 5685 | Starting from $270.00 |
| Apple | iPhone 14 Pro Max | 4347 | Starting from $374.00 |
| Apple | iPhone 12 | 3862 | Starting from $127.00 |
| Apple | iPhone 13 Pro | 3598 | Starting from $226.00 |
| Samsung | Galaxy S22 5G | 3056 | Starting from $159.00 |
| Apple | iPhone 11 | 2812 | Starting from $123.00 |
| Apple | iPhone 12 Pro | 2030 | Starting from $181.00 |
| Samsung | Galaxy S22 Ultra 5G | 1951 | Starting from $216.00 |
| Apple | iPhone 14 | 1836 | Starting from $201.00 |
| Apple | iPhone 11 Pro Max | 1759 | Starting from $133.00 |
| Apple | iPhone XR | 1613 | Starting from $101.00 |
| Apple | iPhone 14 Plus | 1568 | Starting from $193.00 |
| Samsung | Galaxy S21 | 1468 | Starting from $124.00 |
| Apple | iPhone 13 mini | 1457 | Starting from $165.00 |
| Apple | iPhone 14 Pro | 1447 | Starting from $310.00 |
| Apple | iPhone 12 mini | 1355 | Starting from $100.00 |
| Apple | iPhone 15 | 1179 | Starting from $273.00 |
| Samsung | Galaxy S23 Ultra | 1171 | Starting from $346.00 |
| Apple | iPhone 15 Pro Max | 814 | Starting from $444.00 |
| Apple | iPhone 11 Pro | 796 | Starting from $133.00 |
| Samsung | Galaxy S23 | 730 | Starting from $238.00 |
| Apple | iPhone XS Max | 513 | Starting from $114.00 |
| Samsung | Galaxy S24 Ultra | 511 | Starting from $461.00 |
| Samsung | Galaxy Z Flip5 | 475 | Starting from $163.00 |
| Samsung | Galaxy S24 | 459 | Starting from $259.00 |
| Apple | iPhone 15 Plus | 417 | Starting from $279.00 |
| Apple | iPhone 15 Pro | 403 | Starting from $357.00 |
| Pixel 7 | 342 | Starting from $135.00 |
