Sonos, a popular audio company, has recently stirred up controversy among its customers for the second time in less than two months. Following the previous “redesigned app” debacle, Sonos made changes to its privacy policy that have left many customers feeling uneasy.
The updated privacy policy no longer includes a crucial line that assured customers their personal information would not be sold. This change applies specifically to the US policy, meaning customers in other countries may still have some level of protection for their personal data.
The removal of this reassuring line was discovered by repair technician and consumer privacy advocate Louis Rossmann. It has raised concerns about Sonos’ intentions regarding customer data and privacy.
Interestingly, this alteration sheds new light on the recent redesign of the Sonos app. Many offline features have been eliminated, and it appears that almost every new feature is now being tracked through Sonos’ cloud platform.
There is speculation that Sonos may be collecting as much personal data as possible with the intention of selling it to third parties in the US where regulations are less stringent compared to other countries.
Despite these concerning developments, Sonos has yet to address the updated privacy policy publicly. Phones Canada will continue to monitor the situation and provide updates if there are any changes or clarifications from the company. Stay tuned for more information on this evolving story.
