It has been reported that some Pixel 7 Pro users have experienced issues with the fingerprint scanner after updating to the new Android 14 beta. According to posts on Reddit, the fingerprint sensor has stopped working on certain units, with users receiving a message stating, “Can’t use fingerprint sensor. Visit a repair center.”
This problem seems to be specific to the Pixel 7 Pro, and although some affected users had their phone’s display replaced, it appears that this is not the root cause of the issue. This poses a serious problem for users who rely on the fingerprint sensor for quick and seamless access to their phones and apps.
As of now, Google has not officially addressed the problem, but some users have proposed a fix that seems to have resolved the issue for some, though not all, affected users. One user-proposed fix involves calibrating the fingerprint scanner in the Pixel 7 Pro using a PC and backing up data.
If this solution does not resolve the problem, users may consider unenrolling from the beta program and returning to the stable version, although it is important to note that this may result in data loss. Please note that these are temporary solutions, and it is recommended to wait for an official fix from Google.
