Accepted Payment Methods
At Phones Canada we aim to keep payment straightforward. We accept the following methods for wholesale orders and auction invoices:
- Wire transfer — our primary method, available for both USD and CAD transactions.
- Interac e-Transfer — for CAD payments.
- USDT — accepted for approved accounts, see below.
USDT Payments
We have started accepting USDT. A processing fee applies to USDT payments and the fee may vary depending on network and settlement conditions at the time of payment.
Wallet addresses, accepted networks and step-by-step payment instructions are available in the buyer portal. Never send funds to an address received by email or chat without confirming it in the portal first.
Bank Details — USD Payments
Beneficiary Information
- Business Name: 13372481 Canada Inc dba Phones Canada
- Business Address: 2601 Matheson Blvd E, Unit 6, Mississauga, Ontario L4W 5A8
- Business Bank Account Number: 240420003611
Bank Information
- Bank Name: Bank of Nova Scotia
- SWIFT Code / BIC: NOSCCATT
- Address: 865 Britannia Rd W, Mississauga, ON L5V 2X8
Intermediary Bank Information
- Intermediary Bank Name: Bank of America NA
- SWIFT Code / BIC: BOFAUS3N
- ABA Number: 026009593
- Address: 222 Broadway, New York, NY 10038, United States
Bank Details — CAD Payments
Beneficiary Information
- Name: 13372481 Canada Inc dba Phones Canada
- Address: 2601 Matheson Blvd E, Unit 6, Mississauga, Ontario L4W 5A8
- Transit Number: 24042
- Institution Number: 002
- Account Number: 0200417
Bank Information
- Bank Name: Bank of Nova Scotia
- SWIFT Code / BIC: NOSCCATT
- Address: 865 Britannia Rd W, Mississauga, ON L5V 2X8
Interac e-Transfer
Send CAD e-Transfers to info@phonescanada.com.
Include your order or invoice number in the message field so the payment can be matched and processed without delay.
Currency Conversion (CAD to USD)
Invoices are issued in USD. All payments and auction deposits made in Canadian dollars are converted to USD at the receiving bank's retail exchange rate on the day the funds land.
The converted USD amount is what is credited to your account or applied against your invoice. Conversion rates and any spread applied by the banks are outside our control.
Refunds, Deposits & Withdrawals
Refunds, deposit returns and withdrawals are only sent back to the original bank account the funds came from. We cannot pay out to a third party or to a different account.
Auction bidding requires a deposit of at least $5,000 USD, which sets a bidding limit of 5x the amount deposited. Once your invoices are settled, that deposit is credited against an invoice or returned on request. Where an account fails to pay for winning bids, the deposit is retained toward restocking and processing costs and is not refundable, as set out in our Auction Policy.
If you paid in CAD, those funds were converted to USD on arrival. A later withdrawal or refund converts that USD back to CAD, so two conversions apply and the amount returned can be meaningfully lower than the amount originally sent.
Any exchange loss caused by this double conversion, along with related bank charges, is the responsibility of the payer. Buyers who want to avoid it should fund their account in USD.
Bank Charges
Any bank charges incurred during the wire transfer process are the responsibility of the purchaser. Send wires as OUR / sender-pays so the full invoice amount is received.
Shortfalls caused by intermediary bank fees remain payable before your order is released.
Payment Reference & Queries
Always include your invoice number as the payment reference. Payments without a reference can delay release of your order while we match funds.
For assistance with the payment process, contact our Accounts Receivable representative at info@phonescanada.com. Auction invoices are due within 2 business days of lot close; wires typically clear in 1 to 2 business days.
Order Fulfillment & Shipping
Once payment is confirmed, our shipping department begins preparing your order.
Buyers receive detailed shipping information, including weight, dimensions and any additional details needed for the shipment. For shipping questions, contact info@phonescanada.com.
Fraud Prevention
Phones Canada does not change banking details mid-transaction. If you receive an email claiming our account details have changed, do not send funds.
Verify any change by phone with your account manager using a number from phonescanada.com before transferring.