Grading Guide
Understanding Device Quality Standards and Auction Schedules
We offer a variety of grades. Our product category includes New In Box overstock, Buyer's Remorse returns, trade-in, and special lots.
Grades: AA+, A+, A, B+, B, C, and D
Brand new devices still sealed in the original factory retail box, complete with all original packaging and accessories.
Brand new, never activated devices in opened-box condition. Sold as handset only — no retail box or accessories included.
Like-new devices from Buyer's Remorse programs typically returned by consumers within 14 days of purchase.
Devices have passed all functional tests performed and may exhibit some minor cosmetic blemishes.
Devices are functional but did not pass all functional tests and may exhibit some minor cosmetic blemishes.
Devices have passed all functional tests performed. They will exhibit more noticeable cosmetic blemishes.
Devices are functional but did not pass all functional tests. They will exhibit more noticeable cosmetic blemishes.
Devices have passed all functional tests performed. They will exhibit significant cosmetic blemishes including scratches and scuffs.
Devices may exhibit damage on all surfaces and major screen issues. Only key functions tested. May have failed tests.
Devices have significant cosmetic damage including cracked or broken screens. Only verified to power on. May have non-working components. May have missing parts. Sold as-is for parts or repair.
Grades: AA, A, B, C, and D
Like-new devices from Buyer's Remorse programs typically returned by consumers within 14 days of purchase.
Entire device is free of cracks and breaks. There are no missing pieces. All key functions operate.
LCD/glass of the device is free of cracks and will function properly. Body may have dents or cracks. Wearable powers up and down.
LCD/glass will have damage. Wearable is not guaranteed to be free of dents or cracks. Wearable powers up and down. May have failed tests.
Significant LCD/glass and body damage. Only verified to power on. May have non-working components. May have missing parts. Sold as-is for parts or repair.
AirPods, AirPod Pros, HomePods, Apple TVs, and Apple Pencils
Products will be in their original packaging, including shrink wrap. We do not unwrap, open, inspect nor test.
AirPods/AirPod Pros: Includes charging case and lightning to USB cable. HomePod: Includes charging cable. Apple TV: Includes power cord, Siri remote, and lightning to USB cable.
AirPods/AirPod Pros: Includes charging case. HomePod: Includes charging cable. Apple TV: Includes power cord and Siri remote.
AirPods/AirPod Pros: Includes charging case. HomePod: Includes charging cable. Apple TV: Includes power cord and Siri remote.
AirPods/AirPod Pros: May be headset only. Headset or charging case has damage. Apple TV: May be base unit only.
Open Box / AA - Like New Condition. Original components included. Not functionally tested. Small percentage might show some signs of wear.
MacBook Grading Standards: A, B, C, and D
Free from scratches on the display and may include light scratches on the front and back covers.
Free of cracks on the front and back of the device. May exhibit more noticeable signs of cosmetic wear on the display and cover.
May exhibit multiple signs of heavy wear on all surfaces. May have failed tests.
Heavy cosmetic damage including cracks, dents, and scratches on all surfaces. Only verified to power on. Some components may not function. May have missing parts. Sold as-is for repair.
All devices are thoroughly tested and receive a grade based on cosmetic condition and functionality.
- ▸Physical damage inspection
- ▸Battery and charging test
- ▸Screen and touch responsiveness test
- ▸Camera functionality test
- ▸Audio and speaker test
- ▸Network and connectivity test
- ▸Button and port functionality test
- ▸Software and OS verification
- ▸Factory reset and data clearing
- ▸OEM lock removal verification
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