Policies, in plain language.
Wholesale works when both sides know the rules. Here is everything that governs buying, shipping, claiming and paying with Phones Canada.
How bidding works, the required bidding deposit and 5x bidding limit, binding non-cancellable bids, payment deadlines and non-payment consequences at Phones Canada.
How auction and stock orders are shipped, delivery times by region, processing, carriers, customs and duties, tracking, and lost or damaged shipments.
Eligible claims, claim windows, what is never returnable, the review process, and how credits and refunds are issued on wholesale device orders.
As-is sales, the ~5% auction fallout rate, which claims we accept, exclusions, claim windows and resolution options for wholesale device purchases.
What information Phones Canada collects, how it is used and shared, how it is secured, how long it is kept, and the privacy rights you can exercise.
What Phones Canada provides, buyer responsibilities, order and delivery terms, as-is sales, limitation of liability, dispute resolution and governing law.
Our zero-tolerance stance on bribery and corruption, covering gifts, facilitation payments, third parties, record keeping and reporting.
USD and CAD wire transfer details, Interac e-Transfer, USDT payments, CAD to USD conversion, refunds and withdrawals, and bank charges explained.
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