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Troubleshooting T-Mobile: Resolving Issues in Telecommunications for Frustrated Users

Are you a T-Mobile user experiencing unexpected hotspot data usage even when you’re not sharing your connection with another device? You’re not alone. Many users have reported this issue, and it seems that VPN usage on cellular data might be the culprit.

Here’s what you need to know:

– Using a VPN on T-Mobile’s network can count towards your hotspot data usage, leading to throttling once you reach your limit.
– This issue has been around for about six years and primarily affects some Android phones with eSIMs and certain VPNs. However, iPhone users have also reported similar problems.
– The behavior of VPN traffic can sometimes be mistaken for hotspot usage due to encryption and NAT technologies.
– While T-Mobile previously mentioned that VPN services could cause data to appear as hotspot/tethering data, they haven’t provided a solution yet.

What can you do if you’re affected by this issue?

– Consider switching to a different VPN that doesn’t trigger this behavior.
– Switching from an eSIM to a physical SIM card has solved the problem for some users.
– If you’re tech-savvy, adjusting the maximum transmission unit (MTU) settings could potentially help.

Despite numerous customer complaints, T-Mobile hasn’t offered an official explanation or fix for this ongoing problem. If you rely on VPN services for adblocking or accessing region-locked content, the current situation might be frustrating. Stay tuned for updates and possible solutions as T-Mobile works to address this issue.

Remember, at Phones Canada, we strive to keep our readers informed about all things related to telecommunications. Stay connected with us for more updates on industry news and solutions to common mobile network issues.

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