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Exclusive Steam Deck OLED Limited Edition Owners Share Reports of Random Cracks from Tightened Screws • Phones Canada Blog

Valve’s Steam Deck OLED Limited Edition is causing a buzz among users, but not for the reasons you might expect. Some owners are reporting random cracks appearing on their devices, sparking discussions on Reddit and other forums. Here’s what you need to know about this issue:

– Released on November 16, 2023, the Steam Deck OLED Limited Edition priced at $859 CAD has caught the attention of many users.
– Users are noticing cracks forming on the transparent chassis of their devices, with some describing the damage as random and not related to any drops or mishandling.
– User Splarabar shared their experience on the Steam Deck Subreddit, mentioning a crack near the vent and a wobbly section near the SD card slot without any prior damage to the device.
– Another user, MrFontana, also reported a crack in their limited edition Steam Deck case, prompting discussions about potential causes of these cracks.

Many believe that overtightened screws could be contributing to the issue, with several users noting cracks forming around screw areas. The combination of tight screws and the translucent shell material may be leading to these cosmetic damages.

In response to complaints, Valve seems to be taking action by issuing Return Merchandise Authorizations (RMAs) for affected devices. This means users may receive new backplates for their devices to address the cracking issue.

The Steam Deck OLED Limited Edition offers an upgraded experience with a 7.4-inch OLED display featuring HDR support and options for either a 512GB or 1TB NVMe SSD. The standout feature of this model is its transparent case design, setting it apart from the standard black version.

While some users are facing challenges with cracked shells on their limited edition Steam Decks, Valve’s willingness to address these issues through RMAs demonstrates their commitment to customer satisfaction. If you’re considering purchasing this device, keep an eye out for updates on how Valve is handling this situation.

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