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New T-Mobile and Netflix Collaboration Sparks Subscriber Frustration

T-Mobile Users Upset Over Netflix Content Restrictions

At the start of the year, T-Mobile announced a major change to its free Netflix offer for select customers. While this wasn’t entirely surprising given Netflix’s price increases over time, what came next caught everyone off guard.

Without warning, some T-Mobile customers with the free Netflix “Standard with ads” plan found themselves unable to stream certain content. This unexpected restriction left many frustrated, even though it was not T-Mobile’s doing but rather a decision by Netflix.

Despite not being T-Mobile’s fault, users took to social media to express their dissatisfaction. The lack of transparency from both T-Mobile and Netflix only added fuel to the fire.

When T-Mobile first mentioned updating the Netflix benefit in January, there was no mention of these content restrictions. Even now, the “Netflix on Us” webpage fails to detail any limitations.

Netflix itself has been vague about the issue and leaves users to discover on their own which content is restricted. However, it’s important to remember that this subscription comes at no extra cost, saving users $6.99 a month.

If the restrictions are too much to bear, users have the option to upgrade to an ad-free Standard or Premium plan at a discounted rate. While this may not make everything right, it does offer a more palatable solution for those affected.

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