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T-Mobile Subscribers Experiencing Challenges in Redeeming Their Complimentary “Hulu On Us” Benefit

T-Mobile’s new Hulu “On Us” promotion has just launched, allowing new or existing Go5G Next subscribers to receive free Hulu indefinitely. For other T-Mobile plans, if you were previously entitled to the BASIC Netflix On Us promo before January 5, 2024, you can get a free six-month trial of Hulu. And if your plan gave you the STANDARD Netflix On Us promo before January 5, 2024, you can receive free Hulu indefinitely.

Unfortunately, if your plan never entitled you to receive any Netflix subscription on T-Mobile, you will not receive free Hulu or the six-month free trial. Additionally, new T-Mobile subscribers coming from another wireless provider won’t get free Hulu unless they subscribe to the Go5G Next plan. The free version of Hulu offered to T-Mobile subscribers includes advertisements and is normally priced at $7.99 per month or $69.99 annually.

It’s important to note that features like Live TV, ESPN Plus, and Disney Plus are not included in the T-Mobile promotion, and subscribers cannot pay additional funds to get the service without advertisements. Some T-Mobile subscribers have encountered difficulties claiming their free Hulu subscription. According to a moderator on the T-Mobile sub-Reddit, eligible subscribers can claim the promotion by tapping on specific links provided. The moderator also mentioned that the carrier is sending out text messages to eligible subscribers with a link to claim the perk, in the hopes of resolving any issues.

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